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About the Author: John Markowski


  1. @flexcapacitor1 That is a very idealistic way to look at things in – trusting people to divulge the necessary info. I work in customer support and I find that most people will be aware of a problem but will not have a semblance of understanding of the cause or how to fix it. What is then required is someone asking the appropriate questions. This is where the main problem lies. Customer input is essential but it will many times point you away from the solution or even the problem itself.

  2. the word he is looking for is "Art".

    example: while riding my bike yesterday i came across a dead parrot lying on the dirt on the side of a path near a school.
    I stopped my bike, took some sticks, and layed the sticks around the parrot like a photo frame.

    It took 10 seconds.

    It's going to confuse a lot of people who see it.

  3. @SashaRancic Ummm…I agree to some extent..especially the intro literally bumping you from your seat…and yea actually problem with sound in lectures is maybe due to when speakers move their head to see slides…the mic got less voice..just a guess…

  4. @10Pups Ummm kiss stands for keep it simple stupid! Just in case you didn't understand what I meant by kiss..

  5. @Saerain Yeah, that part of it really confused me. Why the hell would you log in except to see what your balance is? Do you have enough money to pay for something that you want? No? Then it'll have to wait.

  6. 4th quadrant: logic + common sense
    Usually. Ask the consumer and the customer svc ppl. The grunts that make the bigwigs their billions. They know.

  7. The word is actually "elegant" … An elegant solution… Elegant strategy… We use it in mathematics quite frequently.

  8. but speed cameras make money for the corrupt city departments… they're not going away in exchange for a system that actually works

  9. I think the fourth quadrant should be called "Tweaklidge"– Strategy's anti-particle… small tweaks and (hopefully) disproportionate results 🙂

  10. What he says is VERY significant. As a manager you are expected to 'spend' the alloted money and you often go for big budget options just to fill the gap. Sometimes of course there's a gap between what you want to do and the amount of money available…but a lot of the time it's the other way around…especially when there's a big budget. Very intelligent guy

  11. call the fourth quadrant "Activity"

    If I was Chairman of a Blue Chip company, I'd hire Rory as Director of Activity. He'd run everything bottom up and be twice as effective.

  12. eeeerrr sorry mate, but i don't know you. I only have one sister (my twin) and she is not called 'teawead' on youtube. you must have made some mistake.

  13. A name for those details he is talking about already exists: nudges (plural of a nudge: a gentle push meant to give a signal or direct attention). Thaler & Sunsteing have written a book about that. The title of the book: "nudge".

  14. what do u mean? keep dreaming? see that picture? that is me and my dad, in our garden when i was younger, when he fell asleep with a bucket on his head.

  15. he is my dad. 🙂 I like economics and phsycology, and I haven't even started secondary school yet! LOL

  16. I'd call that word "Veritizing"… based on the name of Verity Lambert – the founding producer of the classic series of Doctor Who.

    If there's ONE show that showcased how you can create a ton of value with no budget – that's Doctor Who… the New Series also showcases why a bigger budget doesn't always mean better results as well. ^_^

  17. You can tell him from me that I really enjoyed his book, and more importantly, his bit at the end about 'the ministry of detail' and the no-cost/high impact is the focus of my entire PhD.

  18. I do believe the job of the "Chief of detail" is called the User Experience designer. Their job is to make sure the user/customer experience is consistant all the way through the buying/consuming/whatever process.

  19. That means you reach a short distance to get an easy to reach proportional gain. Its the mechanical thing he mentioned, fex 1:1 ratio (or some other ratio, minus some friction in the process, thermodynamics is king). What he is talking about fex, to get almost everyone to be organ donors, you don't have to do much, you just have an opt-out form when you take your drivers licence instead of an opt-in form (so "check the box if you don't want to be an organ donor in the event that (…)").

  20. He should read Dan Ariely's work. That we are incredibly irrational (but all believe we're rational) fits perfectly with this. Most of what we do, we do because we have close to zero actual insight into how our neurons came to do what we did (fex, I have no evidence from an MRI machine or other recording device to determine how I made the decision between 2 or 3 slices of bread, thus, neither answer is rationally correct (not accounting for the day-calorie requirement divided by kcal per slice).

  21. Your dad is one of the few people in this world with a well developed common scence. If he his your dad give him my cheers

  22. The bottom right quadrant may be called creative expression, but I like the 'low hanging fruit' comment also

  23. YouTube "True Theory of Everything Quadrant Model of Reality" for the theory of everything. The Truth is known.

  24. This is the problem with so many problems in government. Health care, education, environment, defense… Politicians always think the solution is throw more money at it.

  25. The word you are looking for is, or is close to: Amelioration. I draw this conclusion by the bipolar logic. By the definition of axis, Strategy and trivia are each conterparts. The conterpart of Concultancy (defined as: High economical cost (individual driven) and commonly associated idéas) is someone with low economical cost (group driven) and has uncommon association idéas. otherwise a word like am-al-crea (good natured with a relation to creating) is needed.

  26. Invention or innovation, it can have a small cost and a large impact, it includes synergy, one might include the term tactical, or calculated, the scope is that of detail, rather than the greater scope of strategy. This leads to the interesting area of disruptive innovation research, such innovations overtake large organizations by means of cheaper processes and better products using newer technology.
    In the end the best term would be disruptive innovation research.

  27. One of the small things would be stop eating meat.. Would have a huge impact on our ecosystem not only at less but actually kind of paying us back.

  28. Lentils for inoculation turned out to be a very bad idea as well. The gift of lentils gave the idea to the parents that the govt had had their own axe to grind here in this inoculation drive. In this case the ignorant thought that the inoculation is actually to make them sterile from procreating.

  29. MINISTRY OF DETAIL is a fabulous fabulous idea however for staffing this ministry you have to head hunt those rare administrators who have the mental faculty of attention-to-detail. Another way to find such people is to add an input in the Annual Performance Reports Proformas which states this mental faculty on a scale of 1-10.

  30. "Leverage points" can be the name of items in the 4th quadrant in the graph. Principle number 6 in Toby Hemenway's Primary Principles for Functional Design (in Permaculture) is, "Make the least change for the greatest effect. Find the “leverage points” in the system and intervene there, where the least work accomplishes the most change."

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